How Do You Create a Call Center Solution Without Breaking The Bank?

The telecom world certainly is at the forefront of"cousin" MicroTCA holds a lot of promise, but has
many industrial network, embedded computingsome limitations in terms of the breadth of Telco
and content management technical innovations. cards available.  CompactPCI certainly has proven
We all have seen the ads on TV, on-line and onitself over the years in these types of
our Blackberrys, I-Phones and now our I-Padsapplications, but cPCI hardware tends to lack the
about how this service or that service provideshardware uniformity of ATCA and uTCA
you with the latest in 3G, 4G; and stay tunedplatforms.  So, what is the answer to this
folks, 10G wireless communications.hardware dilemma?
On top of these network advancements, you canGood ol' edge card-based computing solutions
add an explosion of audio and video contentoffer a high degree of system scalability and
applications like: conferencing, call centers,flexibility at very attractive price points.  For
interactive voice response (IVR) servers, mediaexample, the Trenton TRC6001 is a 6U
and signaling gateways.  It's enough to makerackmount computer built on the PICMG 1.3
your head hurt figuring out how you're going tosystem architecture.
meet the needs of the new networks and theThe edge card computing architecture allows you
latest converged telephony solutions while stillto mix n' match COTS board hardware to meet
maintaining the older applications and networks alla wide variety of network and Telco content
with the same or reduced hardware budget.apps.  The ability to choose different hardware
New telecom platform architecture hardware liketo meet past, current and future
AdvancedTCA (ATCA) certainly meets all of thetelecommunication needs makes systems like the
technical challenges of the latest telecomTrenton TRC6001 an ideal hardware platform
applications, but at steep hardware andchoice in converged media applications.
infrastructure costs.  ATCA's hardware platform